Frequently Asked Questions
Everything you need to know about enhancing your living space with Top Rated Designs.
What is the standard shipping timeframe for furniture orders?
Most of our premium home decor and furniture items are processed within 2-3 business days. Depending on your location, standard delivery typically takes between 5 to 10 business days.
Do you offer international shipping for your home collections?
Currently, we ship to all 50 states within the US and select provinces in Canada. We are working on expanding our logistics to include international destinations soon.
What is your return policy for home goods?
We offer a 30-day satisfaction guarantee. If your item doesn't fit your space perfectly, you can return it in its original packaging for a full refund, minus shipping costs.
Are the materials used in your products eco-friendly?
At Top Rated Designs, we prioritize sustainability. A significant portion of our catalog features FSC-certified wood, organic cotton, and recycled metals to ensure high quality with a low environmental impact.
How can I track the status of my home decor delivery?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger furniture purchases.